Our Terms and Conditions | Debonairs Pizza S.A

Competitions

Terms & Conditions

The following expressions shall bear the meanings assigned to them below:

“3rd Party Websites” means websites other than the“ DEBONAIRS PIZZA“ sites
“Access” when used in a website (whether it be the sites or a 3rd Party Website), means to visit, use, load in a web browser, mobile phone, or similar software application or device, or otherwise engage with a website
“Branded Sites” means Famous Brands and“ DEBONAIRS PIZZA“ branded sites, which include branded accounts, pages, and websites hosted by or on the social networks
“Content” means all information (such as data files, written text, computer software, music, audio files or other sounds, photographs, videos, or other images), which You may have access to as part of, or through your use of, the sites
“The ECT Act” means the Electronic Communications and Transactions Act 25 of 2002
“Facebook” means Facebook Inc., as well as the social network located at http://facebook.com, as the context dictates
“Intellectual Property” means, collectively, the patents, copyrights (and moral rights), trademarks, designs, models, brands, names, trade names, graphics, icons, hyperlinks, know-how, trade secrets, and any other type of intellectual property (whether registered or unregistered, including applications for and rights to get or use same) which We own, licence, use and/or hold
“DEBONAIRS PIZZA“ Associates” means“ DEBONAIRS PIZZA‘s officers, servants, employees, agents, representatives or contractors, or other persons regarding whose actions“ DEBONAIRS PIZZA“ may be held to be vicariously liable
“DEBONAIRS PIZZA“ App” means the software application owned by“ DEBONAIRS PIZZA, which allows users to order“ DEBONAIRS PIZZA“ products and/or services via the application
“Know-how” means all the ideas, designs, documents, diagrams, information, devices, technical data, secrets, and other processes and methods We use in connection with the sites, as well as all available information regarding marketing and promotion of the goods and services described in these Terms and Conditions, as well as all and any modifications or improvements to any of them
“Online Apps” means the“ DEBONAIRS PIZZA“ App and/or“ DEBONAIRS PIZZA“ Website or both where applicable
“POPI Act” means the Protection of Personal Information Act 4 of 2013
“Post” means to upload, publish, transmit, share, or store
“Promotion and Competition Rules” means the individual terms and conditions applicable to and governing all“ DEBONAIRS PIZZA“ promotions and competitions, which are available on this Website
“Properties” means properties or content on which we show advertisements
“Remarketing Lists” means a list of user cookies created or otherwise obtained by You and used for remarketing or similar audiences
“RICA Act” means the Regulation of Interception of Communications and Provision of Communication Related Information Act 70 of 2002
“Similar Audiences Lists” means a list of users created by Google based on a remarketing list for connection with similar audiences
“Social Networks’ Terms of Use” means the terms and conditions governing the social networks’ services and/or platforms from time to time
“Social Networks” means online social networks, social media, and similar communication tools including, but not limited to, blogs, Facebook, WhatsApp, and Twitter
“The Sites” means this website, online apps and the branded sites (“Site” is a reference to any of the sites, as the context permits or shows)
“Terms and Conditions” means these Terms and Conditions of use, as amended from time to time
“Trademarks” means those trademarks We own (or which We are designated as the beneficial owner of) and any other trademarks, designs, logos, style names, tag lines, and slogans, which We own or have the right to use or any derivative service offerings of, and applications for, any of same
“Twitter” means Twitter Inc., as well as the social network and messaging platform tools accessible through https://twitter.com
“This Website” means“ DEBONAIRS PIZZA‘s website at https://debonairspizza.co.za and/or https://debonairspizza.co.za and/or app.Debonairs Pizza.co.za
“Us”, “We”, “Our” and “DEBONAIRS PIZZA” means“ DEBONAIRS PIZZA, a brand owned by Famous Brands Management Company (Proprietary) Limited, a company with limited liability incorporated following the company laws of the Republic of South Africa (registration number 2001/004345/07), and the licensee for the“ DEBONAIRS PIZZA“ Trademark,“ DEBONAIRS PIZZA“ system and system property in Africa
“User/s” means anyone who accesses the sites within the meaning of the term “Access” above
“Unique User” means a unique instance of a browser, application, or similar technology
“User Cookie” means the user identifier (of which a cookie is one example) associated with a User for remarketing or similar audiences
“WhatsApp” means WhatsApp LLC., as well as the social network and messaging platform tools accessible through WhatsApp.com
“You” means visitors to the sites

The goods (“Goods”) offered by“ DEBONAIRS PIZZA“ for delivery and/or collection are indicated on the “Online Order Menu” section of this website or the online apps, as updated from time to time.
The photos used on the sites are for illustration purposes only. Actual goods may vary. The number of goods the User may order on the sites for delivery and/or collection may be restricted. This will be indicated on the website or the online apps.

The prices of the goods are indicated on the sites, as updated from time to time and will vary depending on the type, quantity, and/or size of the goods ordered, as well as any variations, amendments, or upgrades made thereto. Prices may also vary depending on the“ DEBONAIRS PIZZA“ outlet that the goods are ordered from and whether the goods have been ordered via a third-party service provider for delivery or collection.

The User can view and order the goods for delivery or collection via the website or online apps.
Goods and services offered through this website or online apps are strictly on an “as is” basis as reflected.

The delivery and/or collection of goods are subject to the following:

If delivery and/or collection is not available at a“ DEBONAIRS PIZZA“ outlet, this will be indicated on the website or online apps. If delivery is available at a“ DEBONAIRS PIZZA“ outlet, we may limit the delivery to specific times within the day
All orders placed via the website or online apps for delivery and/or collection must be placed for same-day delivery and/or the collection and no later than 30 minutes before the“ DEBONAIRS PIZZA“ outlet’s closure time
The“ DEBONAIRS PIZZA“ outlet from which the goods may be collected will be the“ DEBONAIRS PIZZA“ outlet selected for collection by the User on the website or online apps. The User must present a copy of the invoice generated by the website or online apps for the purchase of the goods or a copy of the confirmation SMS sent to the User by“ DEBONAIRS PIZZA
The“ DEBONAIRS PIZZA“ outlet from which the delivery of the goods will be made (if applicable), will be selected automatically by the website or online apps upon insertion of the User’s physical delivery address. The allocation of a“ DEBONAIRS PIZZA“ outlet is based on the delivery area (“Delivery Area”). The Delivery Area for each“ DEBONAIRS PIZZA“ outlet is up to] 3 kilometers from the“ DEBONAIRS PIZZA“ Outlet, where feasible. If no“ DEBONAIRS PIZZA“ outlet is allocated by this website or online apps, then the User’s physical address is deemed to not be included in the Delivery Area for any“ DEBONAIRS PIZZA“ Outlet or delivery is not available for that“ DEBONAIRS PIZZA“ outlet. Notwithstanding the above,“ DEBONAIRS PIZZA“ reserves the right, in its sole and absolute discretion, to elect not to deliver goods to any area
A delivery fee and/or commission may be payable by the User to“ DEBONAIRS PIZZA“ and/or the third-party service provider for utilising the delivery service

By utilising the delivery services, you are undertaking to ensure the safety of the person carrying out the delivery of the goods whilst they are on your premises. In this regard, You agree to indemnify“ DEBONAIRS PIZZA, their affiliates, their subsidiaries, and their franchisees against any theft or loss of property or any damage, injury or death sustained by the person carrying out the delivery of the goods whilst on your premises.
All queries for the delivery and/or collection of goods may be referred to the relevant“ DEBONAIRS PIZZA“ outlet or the“ DEBONAIRS PIZZA“ Customer Helpline as follows:
Email address: info@debonairspizza.co.za
Contact number: 0861 DPIZZA OR 0861 374 992 (available between 07:30 ““ 21:00 Monday ““ Sunday)
The availability of goods for delivery and/or collection is within the sole and absolute discretion of“ DEBONAIRS PIZZA.“ DEBONAIRS PIZZA“ may withdraw the goods or services related to the delivery and/or collection of services at any time.

Orders:

Placing orders.“ Once you have created your order from the menu, you can submit your order by clicking on the “proceed”, “place my order”, or similar button. You must check the information that you enter and correct any errors before clicking on this button, because once you click on this, input errors cannot be corrected. We are not responsible for your errors
Change of mind.“ If at any time before you click on the “proceed”, “place my order”, or similar button, you decide that you do not wish to proceed with your order, you should clear your order basket and then close the application or website window
Receipt and acceptance.“ On receipt of your order, we will begin processing your order and will send you a notification via an in-application or website notification, SMS, or email when your order has been received by the restaurant and whether it has been accepted for preparation by the restaurant
Payments.“ Where any payment you make is not authorised or approved, you will be returned to the previous page on the application or website and we will not be obliged to provide the services
Currency.“ All transactions will be processed in South African Rands (ZAR)
Cancellation.“ Once you have placed your order and your payment has been authorised, you will not be able to cancel your order or be entitled to a refund

Price and Payment:

Prices quoted.“ Prices will be as quoted on this application or website. These prices include VAT, but may exclude delivery, service, preparation, order size, and similar costs, which will be added to the total amount due (if you opt for delivery instead of collection), where applicable
Possible errors.“ The application or website contains numerous menus and some of the menus may be incorrectly priced. If the correct price for an order differs from the price stated on the application or website, the restaurant will normally contact you before the order in question is dispatched. We are under no obligation to ensure that the order is provided to you at the correct price or to compensate you for incorrect or no pricing
Complaints.“ Where applicable, all delivery orders will be performed by the restaurant directly. If you have a complaint about the service provided by the restaurant, then complaints must be lodged, initially with the restaurant. If you have paid for your food and delivery online, our customer care team will, subject to your compliance with these general terms, assist with the complaint procedures, including the processing of credit or debit card refunds and chargebacks where appropriate
Payment methods.“ Payment for all orders must be by credit or debit card as stated on this application or website, alternatively, in cash at the point of collection or delivery to you
Discounts.“ A discount may apply to your order if you use a promotional code recognised by this app or website and endorsed by us
Delays in payments.“ Please note that from time to time there may be delays with processing payments and transactions; on occasion, this may result in payments taking up to 60 days to be deducted from your bank account or charged to your credit card

Payment & Refunds

Payments“ We are committed to providing secure online payment facilities. All transactions are encrypted using appropriate encryption technology. Payment may be made for goods via the following methods (depending on its availability and/or your eligibility to use such a method)

a) Debit card: Where payment is made by debit card, we may require additional information to authorise and/or verify the validity of payment. In such cases, we are entitled to withhold delivery until the additional information is received by us and authorisation is obtained by us for the amounts. If we do not receive authorisation your order for the goods will be cancelled. You warrant that you are fully authorised to use the debit card supplied for purposes of paying for the goods. You also warrant that your debit card has sufficient available funds to cover all the costs incurred as a result of the services used on the website or online apps
b) Credit card: Where payment is made by credit card, we may require additional information to authorise and/or verify the validity of payment. In such cases, we are entitled to withhold delivery until the additional information is received by us and authorisation is obtained by us for the amounts. If we do not receive authorisation your order for the goods will be cancelled. You warrant that you are fully authorised to use the credit card supplied for purposes of paying for the goods. You also warrant that your credit card has sufficient available funds to cover all the costs incurred as a result of the services used on the website or online apps

Refunds
Refunds will be processed via the contact centre. Where a customer provides“ DEBONAIRS PIZZA“ with the incorrect account information, and a refund is successfully processed to the provided details,“ DEBONAIRS PIZZA“ will not be held responsible for any further refunds. Card reversals may take up to 14 business days to reflect. A valid proof of refund by“ DEBONAIRS PIZZA‘s card processing partner shall be conclusive proof that a card reversal has been processed. Should a refund not reflect, the customer will have to approach their card issuing institution to investigate the matter.

Errors
We shall take all reasonable efforts to accurately reflect the description, availability, purchase price, and delivery charges of goods on the website and online apps. However, should there be any errors of whatsoever nature on the website or online apps (which are not due to our gross negligence), we shall not be liable for any loss, claim, or expense relating to a transaction based on any error, save ““ in the case of any incorrect purchase price ““ to the extent of refunding you for any amount already paid.
DEBONAIRS PIZZA“ shall not be bound by any incorrect information regarding our goods displayed on any third-party websites.
Deals and Other Discounted Goods

From time to time, we may offer certain Goods at discounted prices as part of a deal or“ DEBONAIRS PIZZA“ App only deal (the Deal”). These will be subject to certain conditions as set out on the Sites. If you purchase a product within the scope of a Deal, you will pay the discounted price for that product. However, if you buy a product in a manner that falls outside of the scope of a Deal, then you will pay the then-current selling price on the Sites for each product that falls outside the scope of the Deal.

Debonairs Pizza Online Deals

We may also have specific“ DEBONAIRS PIZZA“ deals, which will only be available for purchase online using the“ DEBONAIRS PIZZA“ app and/or the“ DEBONAIRS PIZZA“ website. These deals may only be available for purchase using our online platforms and their prices may differ from the normal selling prices at which those goods may be available at the counter. Please note that“ DEBONAIRS PIZZA“ online only deals may have a stock limit and may expire earlier if stock runs out.

Legal age and capacity
You may not access the sites and may not accept these Terms and Conditions if You lack the legal capacity to enter into a binding contract with Us; are a person barred from accessing the sites under the laws of the Republic of South Africa or other countries, including the country in which You are resident or from which You access the sites. By accessing the sites and/or the content, You represent and warrant that You are of full legal age or are emancipated or have your parent/guardian’s consent to enter into a contract, being these Terms and Conditions.

We may change aspects of the sites. You agree that we may add new features and modify or even discontinue existing features without notice to You and at our sole discretion. You are free to stop accessing the sites at any time without notifying Us

The content accessible through the sites may not be appropriate for all users and while We take steps to monitor and remove objectionable content, it remains solely your responsibility not to consume inappropriate content or to prevent underage users from accessing this content where it is within your control to do so.

The sites will contain content that We, You and other Users create. Some of this content will be directed to or appear on 3rd Party Websites (which may include social networks). Your use of those 3rd Party Websites is subject to both these Terms and Conditions and the Terms and Conditions applicable to those 3rd Party Websites (which may include the Social Networks’ Terms of Use, and in this regard, the Social Networks’ Terms of Use shall be incorporated herein). You agree that it remains your obligation to familiarise yourself with the 3rd Party Websites Terms and Conditions (including, where appropriate, the providers’ terms) and to comply with both them and these Terms and Conditions. In the event there is a conflict between these Terms and Conditions and a 3rd Party Websites terms of use (including, where appropriate, the Social Networks’ Terms of Use), these Terms and Conditions shall prevail for your access to the sites.

All annexures, addenda and amendments to these Terms and Conditions form an integral part of these Terms and Conditions and, therefore, our contract with You.

The Sites and Registration
We operate the sites as extensions of our information, education and marketing initiatives. Information about the Sites may be found on the site concerned. You may be required to register on the Sites if You wish to access the sites. Registration is achieved using a registration form available on the Sites (where you register with the social networks to access the branded sites You grant permission to the social networks to pass certain of your personal information to Us to enable You to Access the Sites). Registration with the social networks is subject to the Social Networks’ Terms of Use.

When You register on the sites You may be asked to select a username and password which You will use to secure your account. Once registered You will be able to log into your account using your username and your password or your relevant account information with your preferred authentication service. To complete the registration process, You may be required to submit information about yourself and your preferences to Us (“Registration Data”). The use of your Registration Data is dealt with in our Privacy Policy below, which, for the avoidance of doubt, forms part of these Terms and Conditions.

You warrant that the Registration Data is accurate, current and complete (this includes Registration Data We may receive from the providers). You will be denied access to the Sites should You breach this warranty or subsequently be found to have breached this warranty.

We may take steps to verify your Registration Data once You have completed the requisite registration process using a verification email sent to your given email address. You agree to this verification process and irrevocably consent to Us gaining Access to relevant information held by 3rd parties (including, but not limited to the Social Networks) which may be required to reasonably complete the verification process. You acknowledge and agree that access to the Sites may be limited until the verification process has been completed.

Should You not agree to the verification process as contemplated above or withhold your consent, your Access to the Sites, generally, may be suspended or terminated and You waive any claims You may have against Us,“ DEBONAIRS PIZZA“ Associates, Our officers, directors, employees, servants, agents, and/or contractors arising out of Our denial of access to You to the sites.

You agree that the security of your account is solely your responsibility. You further agree that:

You are responsible for maintaining and promptly updating the Registration Data and any other information You provide Us with, thereby keeping it accurate, current and complete
If You believe that information or content posted to the sites infringes on any person’s rights in any way, You will notify Us immediately
If You believe the security of your registration on the sites has been compromised in any way, You will notify Us (in the case of This Website) or the relevant provider (in the case of the branded sites) immediately
You shall be held fully responsible for any misuse or compromise to your account which We are not properly notified about
If any security violations are believed to have occurred in association with your account, We reserve the right to suspend access to your account pending an investigation and resolution

The User warrants that all orders for goods placed with the Users account are made by the User or with the Users express consent and that the User will be responsible for the payment of any orders for Goods in respect of the User’s account.
Users’ code of conduct

You may not access the content or the sites for or in conjunction with any illegal, unlawful, or immoral purposes or for purposes prohibited by these Terms and Conditions.

You may not frame the sites in any way whatsoever except as permitted by the sites’ functionality (details may be found on the sites concerned) or otherwise without our prior written permission. Recognising the global nature of the Internet, You agree to comply with all local laws, rules, and regulations regarding your conduct on the sites, as well as the providers’ terms.

You agree to adhere to generally acceptable Internet and email etiquette. In this regard, without being limited to the examples listed below, You agree not to:

Engage in any abuse of email or spamming, including, without being limited to ““ the posting or cross”“posting of unsolicited content with the same or substantially the same message to recipients that did not request to receive such messages; and inviting people who You may be connected to using 3rd party services (including, but not limited to the social networks) to access the sites where those people may not wish to receive such invitations or similar communications (in other words, make sure your contacts on other services are receptive to receiving invitations to joining Us and accessing the sites or other communications You send them from Us)
Engage in any activity intended to entice, solicit or otherwise recruit website users to join an organisation except where We expressly authorise such activities in writing
Take any action aimed at deceiving or misleading any person, attempt to impersonate or misrepresent your affiliation to any person or forge headers or otherwise manipulate identifiers to disguise the origin of anything posted through the sites
Use the sites to post anything defamatory, discriminatory, obscene, offensive, threatening, abusive, harassing, harmful, hateful or which carries child pornography, religious or racial slurs, or threatens or encourages bodily harm or the like or which may violate any person’s personality rights
Use the sites to make fraudulent offers to sell or buy products, items or services or to offer or solicit for any type of scam such as “pyramid schemes” and “chain letters”
Use the sites in a manner that may infringe the intellectual property rights (for example copyright or trademarks) or other proprietary rights of others (including, but not limited to, the Intellectual Property)
Use the sites in any manner which could damage, impair, overburden or disable the sites or interfere with any other party’s access to the sites
Use the sites to post anything which contains viruses or any other destructive features, regardless of whether or not damage is intended
Gather email addresses and/or names for commercial, political, charity or like purposes or use the services to collect or attempt to collect personal information about third parties without their knowledge or consent
Violate the privacy of any person or attempt to gain unauthorised access to the sites or any other network, including (without being limited to) through hacking, password mining, or any other means
Otherwise use the sites to engage in any illegal or unlawful activity

Should You engage in any one or more of the above practices, which shall be determined in our sole discretion (and which decision shall be final), then We shall be entitled, without prejudice to any other rights We may have, to:

Without notice, suspend, or terminate your access to the sites to the extent your access to the sites is within our control
Hold You liable for any costs or damages We incur as a result of your misconduct
Notwithstanding our Privacy Policy referred to below, disclose any information relating to You, whether public or personal, to all persons affected by your actions

Our licence to You
We grant You a personal, revocable, worldwide, royalty-free, non-commercial, non-transferrable and non-exclusive licence to access the content on the sites. This licence is for the sole purpose of enabling You to access the sites, in the manner permitted by these Terms and Conditions. In the event We revoke this licence, You may no longer access the sites or the content on the sites.

You may not (and You may not permit anyone else to) copy, modify, create an adaptation of, reverse engineer, decompile, or otherwise attempt to extract the source code of the Sites or any part thereof, unless this is expressly permitted or required by law, or unless We have specifically told You that You may do so, in writing.

Unless We have given You specific written permission to do so, You may not transfer, through an assignment of rights, sublicence or otherwise, your rights to use the Sites or otherwise transfer any part of your rights to use the sites.

To the extent that any copying, reproduction, distribution, transmission, display, broadcasting or publishing of any content is expressly permitted (such permission to be interpreted in its most restrictive sense) You may do so, provided that all trademarks, trade names and all copyright, ownership, proprietary, and confidentiality notices as are included on the original content are retained and displayed without alteration or modification and not in any manner obscured or removed.

You acknowledge that You do not acquire any ownership rights or rights of use in or to any content by copying, reproducing, distributing, transmitting, displaying, broadcasting or publishing that content except where explicitly permitted to do so.

Caching (generally being storage of information/data for later use or access) of the sites shall only be permitted if:

The purpose of caching is to make the onward transmission of the content from the sites more efficient
The cached content is not modified in any manner whatsoever
The cached content is updated at least every 12 (twelve) hours
The cached content is removed or updated when We so require

Your licence to Us
We do not claim any ownership rights in the content that You post to the sites. You retain any rights that You may already have in your content when You post your content to or otherwise access the sites, subject to the limited license You grant to Us.
By posting any content on or through the sites, You grant Us an irrevocable, non-exclusive, commercial, fully-paid, royalty-free, transferrable, and worldwide licence to moderate, use, modify, delete from, add to, publicly perform, publicly display, reproduce, commercialise or otherwise distribute such content on or through the sites including without limitation, distributing part or all of the sites or content in any media formats and through any media, partners’ or affiliate channels and make use of the content in our advertising campaigns.
The licence You grant to Us means that:

You are free to licence your content to anyone else in addition to Us
We may make commercial use of your content or otherwise commercialise your content;
We are not required to pay You for the use of the content You post to the sites
We can use our affiliates, subcontractors and other partners (such as Internet content delivery networks and wireless carriers) to grant access to the sites
The licence extends to anywhere in the world because of the global nature of the Internet and the fact that our users can access the content from anywhere in the world

General issues You should be aware of:

Because You can only lawfully licence content You have certain rights in, You represent and warrant that:

You own the content You posted on or through the sites or otherwise have the right to grant the license outlined in this section
Posting your content on or through the sites does not violate the privacy rights, publicity rights, copyright, contractual rights, or any other rights of any person or entity
You also agree to pay for all royalties, fees, and any other monies owing to any person or entity because of any content You post on or through the sites

ECT Act

Our licence to You
Access to the Content on or through this website and this website itself are classified as “electronic transactions” in terms of the ECT Act and therefore You have the rights detailed in Chapter VII of the ECT Act and We must disclose the following information:

Our full name: FAMOUS BRANDS MANAGEMENT COMPANY (PTY) LTD
Registration number: 2001/004345/07
Street address: 478 JAMES CRESCENT, MIDRAND, 1685
Postal address: PO BOX 2884, HALFWAYHOUSE, MIDRAND, 1685
Physical address for receipt of legal service: 478 JAMES CRESCENT, MIDRAND, 1685
Attention: Company Secretary: Laura Futter
Main business: Franchised, branded food service restaurants
Website address:“ www.debonairspizza.co.za
Official email address:“ info@debonairspizza.co.za
Governing Terms and Conditions: These Terms and Conditions
Manual in terms of the Promotion of Access to Information Act 2 of 2000: Refer to the Access to Information Policy on the Website
Directors: Darren Hele and Kelebogile Ntlha
Costs associated with the Access to and use of this Website: There are no costs associated with Access to this Website
Dispute resolution: See clause above
Cooling off period: The cooling off rights under section 44 of the ECT Act does not apply in terms of section 42 (C) of the ECT Act insofar as the electronic transaction applies to the supply of foodstuffs, beverages and other goods intended for everyday consumption supplied to the home, residence or workplace of the consumer

Disclaimers And Limitation Of Liability
(“We” and “us” in the context of this disclaimer and limitation of liability includes“ Debonairs Pizza, their affiliated companies and subsidiaries). Your use of and reliance on the sites is entirely at your own risk. The sites are provided “as is”.

Although we take steps to verify information presented on or through the sites, we do not represent or endorse the accuracy or reliability of any advice, opinion, statement or other information contained in, displayed on, linked to or distributed through the sites or the content other users may publish to the sites. You acknowledge that any reliance upon any such opinion, advice, statement or information shall be at your sole risk. We reserve the right, in our sole discretion, to correct any errors or omissions on the sites without notice to you. Information, ideas and opinions expressed on or through the sites should not be regarded as professional advice or our official opinion and you are strongly advised to seek professional advice before acting on such information.

To the fullest extent permissible by applicable law, we disclaim all warranties of any kind, whether express or implied, including without limitation to the implied warranties that the content published to the sites (or the sites themselves, for that matter) is fit for any purpose other than as a reference work in respect of the content provided on the sites. Whilst we take reasonable precautions in our operation of the sites, you agree that neither we nor“ Debonairs Pizza‘s associates shall be liable in respect of any loss, damage or damages however arising and whatever the cause, in particular, according to and in furtherance of these terms and conditions, your access to the sites or from your inability to access the sites. We will use reasonable endeavors to make the sites available to you and always keep the sites available to you. However, you agree that we shall not be liable in respect of any loss or damage caused by or arising from the unavailability of, any interruption in or your access to the sites (either in part or as a whole) for any reason whatsoever. If we are found to be liable, our liability to the user or any third party in any circumstances is limited collectively to R5 000.00 (five thousand rand).

You agree that:

You are bound by these Terms and Conditions
This agreement shall be deemed to have been concluded in Johannesburg at the time You access the Sites for the first time
Data messages addressed by You to Us shall be deemed to have been:
- Received if and when responded to
- Sent by You within the geographical boundaries of the Republic of South Africa
You shall be deemed to have been received data messages We address to You as detailed in section 23(b) of the ECT Act
Electronic signatures, encryption and/or authentication are not required for valid electronic communications between You and Us
As well as warrant that data messages that You send to Us from a computer, IP address or mobile device normally used by You, was sent and/or authorised by You personally

These Terms and Conditions constitute the whole agreement between You and Us relating to your Access to and use of the Sites. No indulgence, extension of time, waiver or relaxation of any of the provisions or terms of these Terms and Conditions which We may show, grant or allow You shall operate as an estoppel against Us in respect of its rights under these Terms and Conditions nor shall it constitute a waiver by Us of any of our rights and We shall not thereby be prejudiced or stopped from exercising any of its rights against You which may have arisen in the past or which might arise in the future. Nothing in this agreement shall create any relationship of agency, partnership, or joint venture between You and“ DEBONAIRS PIZZA“ and You shall not hold itself out as the agent or partner of“ DEBONAIRS PIZZA“ or as being in a joint venture with“ DEBONAIRS PIZZA.

Remarketing
Debonairspizza.co.za uses all features of Analytics for “Display Advertisers” this allows us to collect certain information and to provide visitors (You) with tailored information upon each visit. This includes obtaining specific visitor cookie data, such as the source, medium and keyword used to visit this Website. Google Analytics however does not store any visitor specific data and We will not use visitor specific data in any way related to Analytics, Google Adwords, and Remarketing. Cookies are a common part of many commercial websites that allow small text files to be sent by a website, accepted by a web browser and then placed on your hard drive as recognition for repeat visits to the site. Every time You visit this Website, Our servers, through cookies, pixels and/or GIF files, collect basic technical information as described.
You do not need to enable cookies to visit this Website; however, some parts of this Website and some services may be more difficult or impossible to use if cookies are disabled. We may also use cookies on this Website to identify an index key with Our e-cards (online postcards). The web servers may also automatically identify your device by identifiers like IP or MAC addresses. We may use this information for a variety of business purposes, including to analyse trends, administer this Website, track Users’ and Unique Users’ movements and gather broad demographic information for aggregate use.

Debonairspizza.co.za uses remarketing with AdWords and Analytics to display content specific advertisements to visitors that have previously visited this Website when those visitors go to other websites that have the Display Network implemented.

Debonairspizza.co.za and other third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies together to inform, optimise, and serve ads based on visitor’s past visits to Our Website.

We take our Users’ privacy very seriously. We feel that certain personal information should always be kept private, so We have developed restrictions around the types of ads where We don’t allow remarketing. When creating remarketing lists, We cannot use any sensitive information about Users. This includes information such as their financial status, sexual orientation, and other sensitive categories. As Adwords advertisers, We are restricted from and will not perform the following actions:

a) Running ads that collect Personally Identifiable Information including, but not limited to, email addresses, telephone numbers, and credit card numbers
b) Creating a remarketing list or creating ad text that specifically targets users in ways that are outlined as “prohibited” in the categories below

Visitors/Users can opt-out of Analytics for Display Advertisers and opt-out of customised Google Display Network ads by visiting the Ad Preferences Manager

Creation, Migration and Use of Remarketing Lists
We must have all rights necessary to create or otherwise obtain Remarketing Lists, migrate Remarketing Lists to, and use Remarketing Lists or Similar Audience Lists on the Properties. Google will not allow another advertiser to use your information in the Remarketing Lists or Similar Audiences Lists without your consent.

Software and equipment
It is your responsibility to acquire and maintain, at your own expense, the computer hardware, software, communications infrastructure and access accounts required to access the sites.

Social Media Terms And Conditions
These Social Terms apply to all Communications which originate from or reference“ DEBONAIRS PIZZA, their affiliates or subsidiaries. These Terms and Conditions are to be read in conjunction with the General Website Terms and Conditions. Your Communications access, use and/or consumption is subject to these Social Terms. If you do not agree to be bound by these Social Terms you should not access, use and/or consume the Communications or any other form of communication these Social Terms govern.

Interpretation
Below are several terms and phrases which are used in these Social Terms and which have specific meanings for these Social Terms:

“Communications” means messages, notices, documents and/or other materials which are published to or disseminated through the social networks
“Contractors” means any legal or natural person who is contracted to render services or provide products to“ DEBONAIRS PIZZA“ and who is not an Employee of“ DEBONAIRS PIZZA“ (“Contractor” has a corresponding meaning)
“Employees” means“ DEBONAIRS PIZZA‘s Employees (“Employee” has a corresponding meaning)
“Social Networks” means online social networks, social media generally and similar communication tools including, but not limited to, blogs, Facebook, WhatsApp, and Twitter;
“Social Terms” means the terms and conditions set out in this document
“This Website” means“ DEBONAIRS PIZZA‘s website located at https://debonairspizza.co.za and/or https://www.debonairspizza.co.za

Communications purpose
The Communications are intended to provide general information regarding“ DEBONAIRS PIZZA, its products, goods and services, and other information which may be of interest to you. The information presented in or through the Communications including all research, opinions or other content is not intended to and does not constitute financial, accounting, tax, legal, investment, consulting or other professional advice or services.“ DEBONAIRS PIZZA“ does not act or purport to act in any way as a financial advisor or a fiduciary capacity. Before making any decision or taking any action which might affect your finances or business you should take appropriate advice from a suitably qualified professional or financial adviser. Communications may include technical, typographical or other inaccuracies and you are urged to contact“ DEBONAIRS PIZZA“ to confirm all information contained in the Communications before placing any reliance on it. Changes are periodically made to the information presented through the Communications and these changes may be incorporated in new Communications.“ DEBONAIRS PIZZA“ reserves the right to alter or amend any criteria or information set out in the Communications without notice. If the Communications contain statements or information which relate to projections, plans or objectives or future economic performance you should be aware that these projections are only predictions and that actual events or results may differ materially. Representations and opinions are provided for information purposes only.

Confidentiality
The Communications may contain information that is confidential, private or privileged. If you are not the intended recipient of this information (or the intended recipient’s authorised representative) you must:

Notify“ DEBONAIRS PIZZA“ of this fact immediately by email, fax or telephone and delete the Communication from your system, where appropriate
Refrain from storing, printing, copying, forwarding, extracting or disclosing any information contained in the Communication or any part thereof
Refrain from reading, storing, using, selling, or incorporating any information contained in the Communication into any database or mailing list for whatever reason, including for, but not limited to, purposes of spamming or marketing

Failure to do so may amount to the unlawful interception of the communication; breach of privilege and/or confidentiality; the infringement of copyright and/or the infringement of the right to privacy, thus potentially exposing you to both criminal and civil liability.

Amendments
DEBONAIRS PIZZA“ reserves its right to amend or wholly replace these Social Terms. You agree that you remain solely responsible for reviewing these Social Terms, as amended from time to time, and satisfying yourself that you remain in agreement with these Social Terms. Amendments to the Social Terms will be placed on this Website and a notice will be placed on this Website alerting the consumer to the amendments. If you do not agree to be any amendment or replacement of the Social Terms you should not continue to access, use and/or consume the Communications or any other form of communication these Social Terms govern.

Neither“ Debonairs Pizza, their affiliates or subsidiaries, the communication’s originator, or any other“ Debonairs Pizza“ representative shall be liable for any loss, damage or expense of whatever nature (including without limitation that caused by the corruption or loss of data, damage to software programs and interruption of business operations) resulting directly or indirectly from the transmission of the communication (including without limitation any malicious software code or viruses transmitted together with or obtained through the communication, or any corruption to or loss of data caused or facilitated by the communication).

The views and opinions expressed in the communication do not necessarily reflect“ Debonairs Pizza‘s views and opinions. In particular, no employee or contractor is permitted to send (and you agree that“ Debonairs Pizza“ shall not be liable or responsible for):

Unsolicited commercial messages where recipients of unsolicited e-mail have not specifically opted to receive or, having done so, have indicated their unwillingness to receive further unsolicited email (“spam”)
Messages that infringe any third party’s copyright, trademarks or other rights and interests (“infringing content”)
Messages containing content that is offensive, derogatory, racist, defamatory or otherwise unlawful (“offensive content”)
If the communication constitutes spam, contains infringing content or offensive content, or was otherwise sent for purposes unrelated to the official business of“ Debonairs Pizza,“ Debonairs Pizza“ shall not be liable for any loss, damage or expense of whatever nature, howsoever arising resulting your receipt, use and/or consumption of the email

No contract
You agree that you may not rely on the Communication, either wholly or in part, as constituting a contract between you and“ DEBONAIRS PIZZA“ (or otherwise has any contractual significance whatsoever) unless“ DEBONAIRS PIZZA“ expressly states, in writing, that the Communication is intended for such purposes.

These Gift Card Terms and Conditions must be read together with the Legal Terms and Conditions of the“ DEBONAIRS PIZZA“ Website and the Privacy Policy. They must also be read together with any terms and conditions that appear in the short message service (“SMS”) containing the Gift Card. In the event of a conflict between these terms and conditions and those contained in the SMS, these terms and conditions will prevail. Gift Cards containing a monetary value selected by You may be purchased via this Website: www.debonairspizza.co.za under gift cards. Upon the successful completion of the transaction on the Website, You will be sent a Wicode with the equivalent monetary value selected by You on the Website to the number prescribed by You. A Gift Card may be utilised as payment or part payment for Goods online from a“ DEBONAIRS PIZZA“ outlet. The Gift Cards are multi redeemable, meaning that should the full value of the Gift Card not be utilised for the purchase of Goods online from the“ DEBONAIRS PIZZA“ outlet, You will receive a new Wicode reflecting the remaining balance on the Gift Card, which will be sms’ed to the cellular telephone that was nominated at the time of purchase from the Website. No cash refunds will be given to You by the“ DEBONAIRS PIZZA“ outlet in the event of any amount remaining on the Gift Card after purchase. The Gift Cards may not be utilised for any marketing and/or promotional activities, without the prior written consent of“ DEBONAIRS PIZZA. In compliance with the Consumer Protection Act 68 of 2008, all Gift Cards shall be valid for 3 years from the date of purchase on the“ DEBONAIRS PIZZA“ Website (notwithstanding that multi Wicodes may be received by You for the remaining balance of the Gift Card). Gift Cards must be utilised within these 3 years.

By purchasing the Gift Card, You acknowledge the following:

Gift Cards may not be refunded or exchanged for cash or credit
Gift Cards may only be redeemable at outlets within South Africa
Should a Gift Card be lost, stolen or misappropriated in any manner whatsoever by You,“ DEBONAIRS PIZZA“ will not be liable to You for reimbursement or compensation in respect thereof
No interest will accrue to any balance on the Gift Card
Payment on this Website is facilitated by an external third party and“ DEBONAIRS PIZZA“ disclaims all liability in this regard
An external third party generates the Wicode and provides the mobile technology platform that allows for the verification and redemption of the Wicode.“ DEBONAIRS PIZZA“ disclaims all liability in this regard
Notwithstanding the above“ DEBONAIRS PIZZA“ undertakes to use its reasonable endeavours to ensure that all Giftcards containing a Wicode that are issued via this Website are valid and redeemable and that You shall be able to redeem the Giftcard when presenting same at participating“ DEBONAIRS PIZZA“ outlets
The issuing and/or sale of Gift Cards is within the sole and absolute discretion of“ DEBONAIRS PIZZA“ and“ DEBONAIRS PIZZA“ may withdraw the Gift Cards and/or sale thereof from this Website at any time
Gift cards are only redeemable online only on the“ Debonairs Pizza“ ordering website or“ Debonairs Pizza“ app

Disclaimer and limitation of liability
(“We” and “us” in the context of this disclaimer and limitation of liability includes“ Debonairs Pizza, their affiliated companies and subsidiaries). The purchase and use of the gift cards are entirely at your own risk. We shall not be held liable for any errors, breaks in service, server failure or downtime, failure in network, technology, or other support infrastructure required for the issuance and/or redemption of the gift card or any error or duplication concerning the wicodes or any problems that may arise with the redemption of the gift card and/or any claims relating to the use of the gift cards.

Indemnity
You hereby indemnify us and“ Debonairs Pizza‘s associates from any loss, damages, liability, claim or demand due to or arising out of your use of the gift cards or breach by you of these terms and conditions.

To the fullest extent permitted by applicable law (but not otherwise) the Promoter, its agents for administering the reward vouchers assume no responsibility and are not liable for: (i) the accuracy or otherwise of the prize description or illustration, (ii) the non-availability, loss, interception or interference with, late receipt or damage of or to any prize claim, Promotional reward vouchers, discount prize(s), voucher(s), prize or notification or other communication, (iii) (other than those warranties or conditions implied by statute and which cannot be excluded by the Promoter) any representation, warranty, condition or guarantee in respect of a prize, or (iv) any taxes, fees, charges or other costs which winners may be required to pay at any time in connection with a prize, (save to the extent that the Promoter has expressly and specifically accepted responsibility in these Terms and Conditions for the same) (v) all costs, injuries, losses or damages of any kind, due in whole or in part, directly or indirectly, to a person’s participation in the Promotion, or arising out of a person’s participation in any Promotion related activity, or their receipt, use or misuse of any prize that may be awarded to them. All reward vouchers remain the property of the Promoter, pending redemption to winners and the Promoter reserves the right to dispose of any unclaimed prizes as they deem appropriate. All prizes remain the property of the Prize Partners, pending redemption by winners and the Promoter is not responsible for the supply of and does not own, any prizes provided by other suppliers nor acts as their agent concerning the delivery to winners of prizes other than those supplied directly by the Promoter. For any prize which must be claimed by the winners’ parent / legal guardian, the Promoter will not be obliged to award it to anyone other than that parent / legal guardian, if the winner is less than 18 years of age. The Promoter may also withhold that award should the Promoter determine in its sole discretion that a dispute may have arisen between the winner and the parent / legal guardian concerning the prize. The Promoter is not liable to verify the identity of the parent or legal guardian. The submission of prize claims is the sole responsibility of the prize claimant. Any tax liability or life, health, travel, accident or other insurance associated with any prize is payable by the prize winner and is their sole responsibility.

Menus

Delivery applies to predetermined areas around the selected Debonairs Pizza restaurants. Variable delivery charges apply based on distance from your selected Debonairs Pizza to the delivery drop off location. Check with your local Debonairs Pizza restaurant on applicable delivery charges. Free Delivery applies to all orders of R250 or more, within a delivery distance of 5km from the restaurant.Online ordering only available in South Africa. *On The Triple® and On The Double® conditions apply. Coca-Cola®, the Dynamic Ribbon Device and Coke® are registered trademarks of The Coca-Cola® Company © 2024. Contact our Customer Care Line on 0861 DPIZZA (374 992) to share your experience. All prices are quoted in South African Rands (ZAR) and are inclusive of VAT.

Ts&Cs apply. This menu supersedes all previous menus. While stocks last. Prices subject to change without prior notice. Prices may differ on 3rd party aggregator platforms. Visuals are for descriptive purposes only, size and appearance may vary. Tableware not included. All pizzas include our special blend of tomato and herb pizza sauce, mozzarella cheese, and are made with our Original Debonairs Pizza Base (unless specified otherwise). Olive products may contain pips. Nutritional information is available on debonairspizza.co.za. Our menu descriptors do not list all ingredients. Any additions or changes to our original recipes will result in variations of the kilojoule count. If you require allergen information prior to ordering, please ask a staff member to assist. We use a lot of different ingredients and shared equipment in our kitchens, as well as products that have been produced by suppliers. For this reason, we cannot guarantee that our food is completely free of allergens or traces of allergens. Delivery conditions apply: An order of at least R89.80 is required to qualify for delivery. Debonairs Pizza reserves the right not to deliver to certain areas for distance, security and/or safety reasons. Please check online or ask your nearest restaurant if you fall within their specified delivery area. Delivery applies to predetermined areas around the selected Debonairs Pizza restaurants. Variable delivery charges apply based on distance from your selected Debonairs Pizza to the delivery drop off location. Check with your local Debonairs Pizza restaurant on applicable delivery charges. Free Delivery applies to all orders of R250 or more, within a delivery distance of 5km from the restaurant.Online ordering only available in South Africa. *On The Triple® and On The Double® conditions apply. Coca-Cola®, the Dynamic Ribbon Device and Coke® are registered trademarks of The Coca-Cola® Company © 2024. Contact our Customer Care Line on 0861 DPIZZA (374 992) to share your experience. All prices are quoted in South African Rands (ZAR) and are inclusive of VAT.

Promotions

Definitions
Unless the context provides otherwise, the words and expressions set out below will have the following meanings and cognate expressions shall have corresponding meanings:
1. “Promotion”“ or“ “Competition”“ means the Debo Yesss On Pack Competition
2. “Promotion Period”“ means 00h00 on 5 August 2025 up to 23h59 on 30 September2025
3. “Participant”“ means a natural persons who is 18 years or older with a valid identity document, alternatively a passport and permanent or temporary resident permit for South Africa. Any employees, directors, members, partners, agents or consultants or any persons directly or indirectly who controls or is controlled by the Promoter and/or immediate family members of any employee, director, member, partner, agent, service provider or consultant of or person indirectly or directly in control or controlled by the Promoter, their advertising agencies, advisers, dealers, suppliers, its affiliates and/or associated companies may not enter this Competition.
4. Promoter”“ means Famous Brands Management Co. (Proprietary) Limited Trading as Debonairs Pizza (Registration Number 2001/004345/07), a company duly incorporated in accordance with the company laws of the Republic of South Africa, having its registered address at 478 JAMES CRESCENT MIDRAND.
5. “Prize”means the prizes that can be won in this Competition, as described in clause “4” below.
Application of Terms and Conditions
By choosing to enter the Competition, the Participant agrees to be bound by these terms and conditions, which the Participant acknowledges to have read and understood.
Entry Requirements
1. In order to be eligible for participation in this Competition, a person must:
  1. be an eligible Participant
  2. successfully enter the Promotion in accordance with the entry mechanism set out in 3.4
  3. adhere to the terms and conditions that apply to this Competition.
2. Participants may only enter this Competition in the Republic of South Africa.
3. The Prize will only be awarded
  1. to a natural person as stipulated in these rules and will not be awarded to any legal entity; and
  2. if it is not unlawful to supply the Prize to a person in terms of any legislation or public regulation and the Promoter reserves the right to require proof that it will not be unlawful to supply a Prize (for example to request the winner of a TV to provide his/her TV license to the Promoter before they can hand over the prize).
4. To enter the Promotion, Participants must:
  1. Download the Debonairs Pizza App.
  2. Have a registered Debonairs Pizza app profile
  3. Stand a chance to win a Debonairs Pizza voucher
5. Entries received through any medium other than as stipulated above shall not be considered.
6. Entries are limited to 1 (one) per Participant and you are only eligible to win 1 (one) prize in relation to this Competition.
7. No entries submitted on behalf of a third party will be accepted.
8. Only entries received within the Promotion Period will qualify and entries received outside such period will not be considered.
Prizes and Award Terms
1. Winners will be randomly drawn weekly by influencers acting on behalf of the Promoter at the end of the Competition from all qualifying social media entries.
2. The prizes are as follows:
  1. R250 in Debonairs Pizza vouchers worth R1 million
  2. The Promoter reserves the right to amend this qualification at its sole and absolute discretion.
3. The Prize/s is/are not transferable by you and may not be deferred or changed
4. The Promoter reserves the right to substitute the Prize with any other gift of comparable commercial value.
5. Any costs or expenses incurred in respect of items not specifically included in the Prize/s are for the winner’s own account. The Promoter and its affiliates will not be responsible for any other expenses which the winner may incur as a result of their acceptance and/ or use of a Prize, whether foreseen or not.
6. To the extent that any taxes, duties, levies or other charges may be levied on a Prize by the State or any other competent government or regulatory body, the winner will be liable therefore, and the Promoter will not increase the value of the Prize to compensate for such charges.
7. The value of the Prize includes VAT.
8. Winners will receive an sms communicating that they have won. Pizza vouchers will be loaded directly on the winner’s app.
9. The results containing the winner’s name may be published on the Promoters’ website, mobile application and other media.
Accuracy of Information
1. It is your responsibility to ensure that of all information provided you to the Promoter is accurate, complete and up-to-date at all times.
2. The Promoter will notify the winner of their Prize by contacting the winner using the contact details supplied to it by or on behalf of the winner.
Use of Personal Information
1. You hereby consent to the Promoter using and processing your personal information in accordance with the Protection of Personal Information Act 4 of 2013 (“POPIA”) in order to process your entry as stated herein as well as for any marketing and future promotions, if opted in.
2. Any personal information relating to the winner or a Participant will be used solely in accordance with the Consumer Protection Act 68 of 2008 and POPIA and will not be disclosed to a third party without your prior consent.
3. By participating in the Competition, you consent to the sharing your personal information between the Promoters and its affiliates including holding and subsidiary companies.
4. A Participant may ask the Promoter at any time during the Promotion Period to correct or confirm any personal information if it is wrong or out of date.
5. Each Participant warrants that they have the authority to allow the Promoter to use their personal information for purposes of the Promotion and voluntarily and specifically consents to the Promoter using their personal information for purposes of this Promotion.
6. By posting any content, images, or comments on any of the Promoters’ public and/or social media platform or by sending any such content to the Promoters, a Participant consents to and gives the Promoters a world-wide royalty free license to reproduce, modify, adapt and publish such content, images or comments for the purposes of promoting the Promoters’ products and/or services.
Warranties and Indemnities
1. The Promoter, its employees, officers, directors, agents and associates (the “Indemnified Parties”) shall not be liable for and each Participant hereby indemnifies and holds the Indemnified Parties harmless from any claim, liability, cost, expense or penalty suffered or incurred by any person as a result of participating in the Promotion or receiving or using any Prize.
2. Participants enter the Competition entirely at their own risk. Indemnified Parties cannot be held responsible or liable for any accident, injury, harm or loss suffered by any person or entity as a direct or indirect result of entering the Competition or suffered as a direct or indirect result of the utilization in any way whatsoever of the Prize won in terms of the Competition.
3. Competition artwork is for illustrative purposes only. Participants hereby agree to release and indemnify the Promoter and its directors, affiliates, members, partners, employees, agents, consultants, influencers, suppliers, contractors and subsidiaries and hold it harmless against any and all losses, harm, damages, rights, claims and actions of any kind in connection with the Competition, promotion or special offer, or resulting from the participation in the Competition or acceptance, possession, use or receiving of any Prize relating to the Competition, including, without limitation, personal injuries, death and property damage, and claims based on publicity rights, defamation or invasion of privacy
4. The Promoters accept no liability for any expenses in relation to delivery of the Prize or use thereof and all products given as part of the Prizes are subject to all applicable warranties, guarantees and instructions of use accompanying such products.
5. The Promoter, service providers and influencers, are not responsible for:
6. incorrect and inaccurate transcription of entry information;
  1. technical malfunction;
  2. inappropriate images and comments posted by the entry or by the public;
  3. lost, mislaid or delayed data transmission, omission, interruption, deletion, line failure or malfunction of any network or computer equipment or software or server or satellite or software failure of any kind; and/or
  4. the inability to access any website or online services and/or social media platform or any other error.
  5. This Competition is in no way sponsored, endorsed or administered by or associated with, Facebook, Instagram, Tik Tok or any other social media platform that may be used as an intermediary.
7. This Competition is in no way sponsored, endorsed or administered by, or associated with, Facebook, Instagram or any other social media platform that may be used as an intermediary
Force Majeure
In the event of any act of God, strike, war, riot, civil commotion, lockout, fire, accident, or any circumstances of whatever nature arising or action taken beyond or outside the reasonable control of the Promoter preventing it from performance (any such event hereinafter called “Force Majeure”) then the Promoter shall be relieved of all such obligations to the Participant during the period that such Force Majeure continues and shall not be liable for any delay or failure in the performance of any obligations or loss or damage which the Participant may suffer due to or resulting from the Force Majeure.
General
1. The Promoter may in its sole and absolute discretion amend or update these terms and conditions at any time, by publishing the revised terms and conditions on its website.
2. The Promoter reserves the right to disqualify any Participant who breaches any provision of these terms and conditions or if the Promoter determines that the Participant has attempted to manipulate the outcome of the Competition.
3. The Promoter may disqualify an entry if, in the Promoter’s sole and absolute opinion, it contains any content which is obscene, vulgar, harassing, unlawful, illegal, harmful, inflammatory, hateful or otherwise objectionable or infringes the rights of any third party in subject matter or wording, or which is otherwise unsuitable for publication.
4. In the event of a dispute regarding any aspect of the Promotion and/or these terms and conditions, the Promoter’s decision will be binding and final and no correspondence will be entered into.
5. In the event of a dispute regarding a winner chosen in accordance with these terms and conditions, the decision of an independent admitted attorney duly appointed by the Promoter will be final and binding and no other correspondence will be entered into.
6. The Promoter reserves the right to cancel, suspend, amend or terminate the Competition or extend the Promotion Period at any time and without notice to the Participants.
7. The Promoter will never ask you to provide banking details in order to take part in a Promotion or Competition.
8. All enquiries regarding the Competition should be sent to the Promoter at 0861 374 992

Definitions
Unless the context provides otherwise, the words and expressions set out below will have the following meanings and cognate expressions shall have corresponding meanings:
1. “Promotion” or “Competition” means the Debonairs Pizza Cram Crown Crust™ WhatsApp Promotion, including the optional Score It digital game bonus-entry mechanic.
2. “Promotion Period” means 00h00 on 2 June 2026 up to 23h59 on 10 August 2026.
3. “Participant” means a natural person who is 18 years or older, with a valid South African identity document or passport and permanent or temporary resident permit for South Africa. Employees, directors, members, partners, agents, consultants, and immediate family members of the Promoter, Coca-Cola, their agencies, affiliates, service providers, and any person directly or indirectly involved in this Promotion are not eligible to enter.
4. “Promoter” means Famous Brands Management Co. (Proprietary) Limited trading as Debonairs Pizza (Registration Number 2001/004345/07), a company duly incorporated in accordance with the laws of the Republic of South Africa, having its registered address at 478 James Crescent, Midrand.
5. “Prize” means official soccer merchandise, or such alternative prizes of equal or greater value as determined by the Promoter in its discretion, as described in clause 4 below.
Application of Terms and Conditions
By choosing to enter the Competition, the Participant agrees to be bound by these terms and conditions, which the Participant acknowledges to have read and understood.
Entry Requirements
1. In order to be eligible for participation in this Competition, a person must:
  1. Be an eligible Participant;
  2. Successfully enter the Promotion in accordance with clause 3.4 below; and
  3. Comply with these terms and conditions.
2. Participants may only enter this Competition in the Republic of South Africa.
3. The Prize will only be awarded to a natural person where it is lawful to do so.
4. To enter the Promotion, Participants must:
  1. Scan the QR code and send a message to the official Debonairs Pizza WhatsApp competition line, 0795983301, and follow the prompts;
  2. Provide the requested participant details, including name and surname, mobile number, and any other information reasonably required for entry administration and prize fulfilment;
  3. Confirm that neither the Participant nor their immediate family works for Debonairs Pizza, Coca-Cola, or any agency involved in the Promotion;
  4. Upload a clear photo of a valid Debonairs Pizza till slip showing the purchase of a Debonairs Pizza Cram Crown Crust™ together with a 1.5L Coke (Meal it) during the Promotion Period; and
5. A valid till slip must clearly show the Debonairs Pizza store name, the qualifying products purchased, and the purchase date.
6. Each valid till slip submitted in accordance with these rules counts as 1 (one) entry into the applicable weekly random draw.
7. Participants may double the relevant entry by successfully scoring 3 (three) goals in 1 (one) minute in the Score It digital game after completing a valid WhatsApp entry.
8. Entries received through any medium other than the official Debonairs Pizza WhatsApp entry flow shall not be considered.
9. Participants may enter multiple times, provided that each entry is supported by a separate valid qualifying till slip. One valid till slip equals 1 (one) entry, and a qualifying Score It game completion doubles only that linked entry.
10. No entries submitted on behalf of a third party will be accepted.
11. Only entries received within the Promotion Period will qualify and entries received outside that period will not be considered.
12. Participants must retain original till slips until at least 30 September 2026 for verification purposes.
Prizes and Award Terms
1. Winners will be selected by random draw every week during the Promotion Period from all qualifying entries received for the relevant draw period.
2. There will be a maximum of 18 (eighteen) winners per weekly draw.
3. The prizes are official soccer merchandise, the exact nature of which may be determined by the Promoter from time to time and communicated to winners after selection.
4. Prizes are not transferable and may not be deferred, exchanged for cash, or changed by the winner.
5. The Promoter reserves the right to substitute any prize with another prize of comparable or greater commercial value if required.
6. Prizes will be delivered to the winner’s closest Pudo locker, as provided during the prize claim process, subject to verification and fulfilment arrangements.
7. Any costs or expenses incurred in respect of items not specifically included in the Prize are for the winner’s own account.
8. To the extent that any taxes, duties, levies, or other charges may be levied on a Prize by the State or any other competent authority, the winner will be liable therefor.
9. Winners will be contacted on the cellphone number used to enter the Promotion via WhatsApp, telephone, or SMS. If a winner cannot be reached, fails verification, or is found to be ineligible, the Promoter reserves the right to select an alternate winner from the remaining qualifying entries.
10. The results containing the winner’s name may be published on the Promoter’s website, social media channels, WhatsApp communications, and other media, subject to applicable law.
Accuracy of Information
1. It is the Participant’s responsibility to ensure that all information provided to the Promoter is true, accurate, complete, and up to date at all times.
2. The Promoter will use the contact details provided by the Participant for purposes of administering the Promotion, including winner verification, notification, and prize fulfilment.
3. If a Participant cannot be contacted using the details provided, or if the information provided is found to be inaccurate, incomplete, misleading, or false, the Promoter reserves the right to disqualify that Participant and/or select an alternate winner, where applicable.
Use of Personal Information
1. By entering the Promotion, each Participant consents to the Promoter collecting, processing, and using their personal information for purposes of administering the Promotion, verifying entries, contacting Participants, selecting winners, and arranging prize fulfilment, in accordance with the Protection of Personal Information Act 4 of 2013 (“POPIA”).
2. If a Participant has elected to receive marketing communications, the Promoter may also use the Participant’s personal information for future marketing and promotional purposes, subject always to applicable law.
3. Any personal information relating to a Participant or winner will be processed in accordance with POPIA and the Consumer Protection Act 68 of 2008 and will not be disclosed to any third party except where necessary for purposes of administering the Promotion, prize fulfilment, compliance with law, or where the Participant has consented to such disclosure.
4. By participating in the Promotion, each Participant consents to the sharing of their personal information between the Promoter, its affiliates, holding companies, subsidiaries, agents, and service providers to the extent necessary for purposes of administering the Promotion.
5. A Participant may request access to, correction of, or confirmation of their personal information at any time during the Promotion Period, to the extent permitted by applicable law.
6. Each Participant warrants that any personal information submitted by them is provided voluntarily and that they have the necessary authority to provide such information for purposes of the Promotion.
7. Where a Participant submits any content, image, or comment to the Promoter in connection with the Promotion, the Participant grants the Promoter a non-exclusive, royalty-free licence to use, reproduce, adapt, publish, and display such content for purposes connected with the Promotion and the Promoter’s related marketing activities, subject to applicable law.
Warranties and Indemnities
1. Participation in the Promotion is entirely at the Participant’s own risk.
2. To the fullest extent permitted by law, the Promoter, its directors, officers, employees, agents, affiliates, service providers, contractors, and associated companies (“the Indemnified Parties”) shall not be liable for any loss, damage, claim, injury, cost, or expense of whatsoever nature suffered or incurred by any Participant or any other person arising directly or indirectly from participation in the Promotion, the submission of an entry, the use of WhatsApp or any digital platform in connection with the Promotion, or the acceptance, possession, use, or enjoyment of any Prize.
3. Each Participant indemnifies and holds the Indemnified Parties harmless against any claim, liability, loss, damage, cost, or expense arising from or in connection with the Participant’s participation in the Promotion or any breach by the Participant of these terms and conditions.
4. Prize images, promotional artwork, and related marketing material are for illustrative purposes only and may differ from the actual Prize.
5. The Promoter is not responsible for:

1. 1. Incorrect, incomplete, illegible, lost, late, or misdirected entries or entry information;
  2. Any technical malfunction, system failure, network interruption, or delay affecting WhatsApp, mobile networks, websites, servers, or any other digital or electronic systems used in connection with the Promotion;
  3. Any failure of a Participant to access the Promotion, submit an entry, upload a till slip, or complete the Score It digital game due to technical or connectivity issues;
  4. Any lost, delayed, corrupted, or unsuccessful data transmission; or
  5. Any content submitted by Participants that is unlawful, inappropriate, infringing, or otherwise objectionable.

1. Nothing in these terms and conditions is intended to exclude or limit any rights that a Participant may have in terms of applicable consumer protection law where such rights may not lawfully be excluded.

Force Majeure
In the event of any act of God, strike, war, riot, civil commotion, lockout, fire, accident, or any circumstances of whatever nature arising or action taken beyond or outside the reasonable control of the Promoter preventing it from performance (any such event hereinafter called “Force Majeure”) then the Promoter shall be relieved of all such obligations to the Participant during the period that such Force Majeure continues and shall not be liable for any delay or failure in the performance of any obligations or loss or damage which the Participant may suffer due to or resulting from the Force Majeure.
General

The Promoter may in its sole and absolute discretion amend or update these terms and conditions at any time, by publishing the revised terms and conditions on its website.
The Promoter reserves the right to disqualify any Participant who breaches any provision of these terms and conditions or if the Promoter determines that the Participant has attempted to manipulate the outcome of the Competition.
The Promoter may disqualify an entry if, in the Promoter’s sole and absolute opinion, it contains any content which is obscene, vulgar, harassing, unlawful, illegal, harmful, inflammatory, hateful or otherwise objectionable or infringes the rights of any third party in subject matter or wording, or which is otherwise unsuitable for publication.
In the event of a dispute regarding any aspect of the Promotion and/or these terms and conditions, the Promoter’s decision will be binding and final and no correspondence will be entered into.
In the event of a dispute regarding a winner chosen in accordance with these terms and conditions, the decision of an independent admitted attorney duly appointed by the Promoter will be final and binding and no other correspondence will be entered into.
The Promoter reserves the right to cancel, suspend, amend or terminate the Competition or extend the Promotion Period at any time and without notice to the Participants.
The Promoter will never ask you to provide banking details in order to take part in a Promotion or Competition.
All enquiries regarding the Competition should be sent to the Promoter at 0861 374 992.

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